While Aerie is well-known for its commitment to body positivity and inclusivity in fashion, complaint data from our community indicates some recurring issues with their inclusivity efforts. Common complaints include a lack of size availability for certain products, insufficient representation of diverse body types in marketing materials, and instances where customer service was unresponsive to inclusivity concerns.
To prevent these issues, we strongly advise customers to double-check size availability before finalizing their purchases and to provide feedback on product inclusivity and representation through Aerie’s customer service channels. Document and share any specific concerns you have, and consider reaching out to customer service if you notice gaps in their inclusivity efforts.
Do you have a dispute or had a bad customer experience with Aerie? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Aerie.
Our sentiment meter has detected that Aerie complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Aerie, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Aerie over the last 12 months. The graph below shows a monthly breakdown.
Curious about Aerie's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Aerie. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Aerie by calling 1-888-232-4535. If you want to reach out to Aerie through their own website, you can use their contact form.
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Helpful experiences shared by verified Aerie customers. Search, discuss and connect with other people in our community.
Complaint from Nadiaherzing on 26 September 2023 about Aerie.
Hello! My name is Nadia Herzing and I am a 6’1 woman. My entire life, it has been a massive issue for me to find pants that are long enough, always having to order online. I absolutely loved the message... Read more
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