While Saks OFF 5TH offers a variety of designer items at discount prices, our community has flagged several recurring issues with customer experiences. Common complaints include items not being received even after payment, difficulties in obtaining refunds for undelivered orders, and denied claims for missing packages. Customers also report challenges with the purchase process itself.
To avoid these issues, we strongly advise customers to monitor their orders closely and keep detailed records of all purchases. If problems arise, contact customer service immediately, document all interactions, and save any correspondence or proof of purchase to support your claim. Additionally, consider using payment methods that offer buyer protection to safeguard your transactions.
Do you have a dispute or had a bad customer experience with Saks OFF 5TH? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Saks OFF 5TH.
Our sentiment meter has detected that Saks OFF 5TH complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Saks OFF 5TH, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
We have received 0 complaints about Saks OFF 5TH over the last 12 months. The graph below shows a monthly breakdown.
Curious about Saks OFF 5TH's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Saks OFF 5TH. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Saks OFF 5TH by calling 1-866-601-5105. If you want to reach out to Saks OFF 5TH through their own website, you can use their contact form.
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Helpful experiences shared by verified Saks OFF 5TH customers. Search, discuss and connect with other people in our community.
Complaint from GA on 20 February 2024 about Saks OFF 5TH.
I ordered link gold ring on December 14, 2023 . On my app showed it was delivered but I look and ask neighbor none one received my package. I call Saks off they told me they will investigate and open... Read more
Complaint from Sznyc on 02 May 2023 about Saks OFF 5TH.
I ordered a pair of sunglasses from the website as gifts to bring with me to China. About half an hour after they claimed my package was delivered, I went downstairs and couldn’t find anything. I went to the buildings... Read more
Complaint from BII on 14 December 2022 about Saks OFF 5TH.
My complaint To whom it may concern. My name is BII. Thank you in advance for your time and assistance. I am writing to file a complaint regarding Fed Ex. Tracking Number 390972978664. And Saks Off 5th Order : 114488520 | Order date: Nov... Read more
Complaint from Yg1259 on 01 December 2022 about Saks OFF 5TH.
I purchases Cole Haan down coat , I paid for it, I received ation Order 114502577, -and 10 minutes later my order was cancelled I called customer service somewhere innIndia with strong background noise and I was told that item... Read more
Complaint from AlexanderK on 22 November 2022 about Saks OFF 5TH.
Please review case11840627 I never received an item that I paid for, even representative of Saksoff5th claimed that it was shipped and there is the recording of what was put into box. I would like to request from you that recording and... Read more
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