Saks OFF 5TH Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Saks OFF 5TH over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 24, 2024

Saks OFF 5TH complaint process

Do you have a dispute or had a bad customer experience with Saks OFF 5TH? Submit your Saks OFF 5TH complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Saks OFF 5TH.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Saks OFF 5TH complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Saks OFF 5TH?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Saks OFF 5TH complaints chart

We have received 2 complaints about Saks OFF 5TH over the last 12 months. The graph below shows a monthly breakdown.

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Saks OFF 5TH complaint statistics

Curious about Saks OFF 5TH's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

5
Total complaints
5
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 5 ratings

How to contact the customer service of Saks OFF 5TH?

Below, you will find the contact information for the complaint department of Saks OFF 5TH. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-601-5105
Contact form:

You can contact the customer service of Saks OFF 5TH by calling 1-866-601-5105. If you want to reach out to Saks OFF 5TH through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Saks OFF 5TH reviews: (5)

Authentic experiences shared by our community for your benefit.

Never received gold ring

Complaint from GA on 20 February 2024 about Saks OFF 5TH.

I ordered link gold ring on December 14, 2023 . On my app showed it was delivered but I look and ask neighbor none one received my package. I call Saks off they told me they will investigate and open... Read more

Comments: 0
Rating:

Can’t get my refund for an order I never received

Complaint from Sznyc on 02 May 2023 about Saks OFF 5TH.

I ordered a pair of sunglasses from the website as gifts to bring with me to China. About half an hour after they claimed my package was delivered, I went downstairs and couldn’t find anything. I went to the buildings... Read more

Comments: 0
Rating:

Package Claim denied

Complaint from BII on 14 December 2022 about Saks OFF 5TH.

My complaint To whom it may concern. My name is BII. Thank you in advance for your time and assistance. I am writing to file a complaint regarding Fed Ex. Tracking Number 390972978664. And Saks Off 5th Order : 114488520 | Order date: Nov... Read more

Comments: 0
Rating:

Purchase experience

Complaint from Yg1259 on 01 December 2022 about Saks OFF 5TH.

I purchases Cole Haan down coat , I paid for it, I received ation Order 114502577, -and 10 minutes later my order was cancelled I called customer service somewhere innIndia with strong background noise and I was told that item... Read more

Comments: 0
Rating:

Did not receive one of the items but was denied refund

Complaint from AlexanderK on 22 November 2022 about Saks OFF 5TH.

Please review case11840627 I never received an item that I paid for, even representative of Saksoff5th claimed that it was shipped and there is the recording of what was put into box. I would like to request from you that recording and... Read more

Comments: 0
Rating:

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