My complaint:
My complaint
To whom it may concern. My name is BII. Thank you in advance for your time and assistance.
I am writing to file a complaint regarding Fed Ex. Tracking Number
390972978664.
And Saks Off 5th Order : 114488520 | Order date: Nov 22, 2022.
NOV 30 7:44 PM
Delivered
Left at front door. Signature Service not requested. pikesville, MD
As with the human family today, we all are experiencing hardships due to inflation, higher interest rates, the increase in cost for food, goods and service.
It is a sacrifice to purchase items, pay for shipping and trust that the package will be handled with care and received.
I am displeased with denying my claim: services rendered by Saks Off 5th: 114488520 and Fed Ex. Tracking Number
390972978664.
NOV 30 7:44 PM
Delivered
Left at front door. Signature Service not requested. Pikesville, MD
The delivery driver updated the status: package left at front door. This is false: the picture uploaded by the driver supports it was left on the floor in a hallway.
In addition, the pictures I provided of my door and hallway support the package was not delivered to a door, it was left on the floor in a hallway.
There is a big variation in the brick color and structure of my development, and the picture the delivery driver posted.
The package was placed in the entrance of a hallway, substantiating that it was not delivered to a door, and that my package was not delivered to the correct address, building and location as requested.
I have been faithful, yet I am being denied a claim by Fed Ex and the store: Saks Off 5th.
I will continue to broadcast this claim to deter others from experiencing the non-care rendered by Saks 5th off and FED EX services. Thank you.
Suggested solution:
Desired solution
I want a refund for order 39.99 and delivery charge.
