While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Depop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 15, 2024
Do you have a dispute or had a bad customer experience with Depop? Submit your Depop complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Depop.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Depop complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 9 complaints about Depop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Depop's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Depop. To amplify the impact of your complaint, please use our complaint form.
For Depop support through email, send your inquiry to experience@depop.com. If you want to reach out to Depop through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Vlee on 26 February 2024 about Depop.
I sold an Item, buyer not happy with it, i agreed to have the product returned, however on receipt of return the Bag had been used and was damaged....DEPOP refunded monies from my bank account with my permission or notification...i... Read more
Complaint from sanaya on 20 January 2024 about Depop.
Sold an item on 12/24/23 they automatically refunded the buyer on 12/27/23 because in their system it appeared customer had not received item. I showed them proof from the buyer that she recieved item and they tried gaslighting me telling... Read more
Complaint from @APAMA253 on 12 January 2024 about Depop.
The issue that I have experienced was: Item purchased louis vuitton keepall on 11/15/2023 from the seller ( God sent - @vuittonchris), I paid $1,240 . It occurred on: 15/12/2023 This meant that I am very frustrated at this moment, i dont... Read more
Complaint from Xmcheng2025 on 09 October 2023 about Depop.
I made a purchase and received the item damaged but depop refuses to help. Read more
Complaint from pinkpopcolour on 25 September 2023 about Depop.
Writing to formally register a complaint regarding a recent transaction on depop that has left me feeling deeply dissatisfied and financially disadvantaged. I purchased on Depop a Louis Vuitton bracelet from a seller with the username daniyal. The item was... Read more
Complaint from jestron on 06 September 2023 about Depop.
Depop abruptly closed my account 1 minute after stating they removed an item from my profile and will not be taking further action. Depop state that their terms and conditions were violated. I had $175 in my account that the... Read more
Complaint from S.P on 03 September 2023 about Depop.
I was sold some Valentino trainers which was used but was sed to be in excellent condition not anywhere in the description there was any stains or marks or scratches but when they can they was marks , stains and... Read more
Complaint from AllieM on 17 July 2023 about Depop.
Transaction was 33 weeks ago, November 21, 2022. I used Depop to sell an item. Sale is completed and customer has item. Customer paid via Depop Payments. Depop will not pay out my Depop Balance without providing my state-issued ID,... Read more
Complaint from @morethanvintage g on 07 June 2023 about Depop.
I wrote to depop about 10 times about 25 payments marked as received but not in my account. Nobody answered to me. I’m sending you screenshots of the sales, bank account statement., emails to depop, and the last 4... Read more
Complaint from Feeble tig a on 19 December 2022 about Depop.
The buyer asked me to mark the item value for 5 pound to avoid tax. But the item lost in transaction. Depop refunded the buyer without investigation. And promised me I will get my compensation after receiving the final response... Read more
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