Depop complaint: Refund Immediately

Name: Refund Immediately
Item: Depop
Rating: 1
Author: Becca

Open 24 Nov 2022 126 views Fashion

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Filed 24 Nov 2022 by Becca

I bought this item on the 1110. The seller sent it to the incorrect address it was returned to sender. Depop are refusing to refund me until Royal Mail have closed their investigation yet will not explain to me why I have to wait for an investigation to be concluded for an item i NEVER received. It’s beyond a joke.

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Case details

Status: Open
Company: Depop
Filed: 24 Nov 2022
Rating: 1/5
Desired resolution: Refund me and apologise.
Problem: Refund withheld for item never received

Progress

Filed
Company notified
Company replied
Resolved

24 Nov 2022 Complaint filed and published
24 Nov 2022 Message from Bizzy: we notified Depop about this complaint.

See all 14 Depop complaints

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