Vans Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Vans over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 15, 2024

Vans complaint process

Do you have a dispute or had a bad customer experience with Vans? Submit your Vans complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Vans.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Vans complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Vans?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Vans complaints chart

We have received 2 complaints about Vans over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Vans complaint statistics

Curious about Vans's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

4
Total complaints
4
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 4 ratings

How to contact the customer service of Vans?

Below, you will find the contact information for the complaint department of Vans. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-855-909-8267
Contact form:

You can contact the customer service of Vans by calling 1-855-909-8267. If you want to reach out to Vans through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Vans reviews: (4)

Authentic experiences shared by our community for your benefit.

Items Cancelled without Informing.

Complaint from LindahA on 08 February 2024 about Vans.

Hi, I would like to lodge a complaint with regards to my order - VANSSG000032729 I placed the above order on 3 February 2024 - a total of 8 items. I received a call from Vans Customer Service Officer - Wilstan... Read more

Comments: 0
Rating:

Shoes quality

Complaint from Ashish154 on 16 April 2023 about Vans.

I was purchase Vans shoes in January-23 month now due to dust issue I washed the same in 1st wash shoes colour is faded Read more

Comments: 0
Rating:

Quality

Complaint from Eric22587 on 08 April 2023 about Vans.

There should not be any reason at all that after 2 months. My son's shoes look like this. This disappointing. These shoes are not cheap. I will not be buying vans shoes again.if this is the quality they will be... Read more

Comments: 0
Rating:

Order on Friday and Sunday my order was cancelled

Complaint from danielleclark on 20 September 2021 about Vans.

I'm livid I ordered some shoes on Friday evening, received a message my order was in on Sunday morning... Before I got off work I received a email my shoes was cancelled all in the same day that they said... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?