Vans complaint: Order on Friday and Sunday my order was cancelled

Name: Order on Friday and Sunday my order was cancelled
Item: Vans
Author: Monique

Open 20 Sep 2021 208 views Fashion

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Filed 20 Sep 2021 by Monique

I’m livid I ordered some shoes on Friday evening, received a message my order was in on Sunday morning… Before I got off work I received a email my shoes was cancelled all in the same day that they said my order was in .. now store wants me to repurchase the shoes that I’ve already paid for and I haven’t even gotten my money back… THIS IS SUCH AN INCONVENIENCE…

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Case details

Status: Open
Company: Vans
Filed: 20 Sep 2021
Desired resolution: Fix the situation asap
Problem: Order cancelled, payment not returned
About: shoes

Progress

Filed
Company notified
Company replied
Resolved

20 Sep 2021 Complaint filed and published
20 Sep 2021 Message from Bizzy: we notified Vans about this complaint.

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