While Pull and Bear offers a wide array of trendy clothing and accessories, complaint data from our community has flagged several recurring issues with their services. Common complaints include orders being delivered late, customers not receiving their orders at all, and inadequate refund amounts. Some users have even reported concerns of Pull and Bear breaking the law in certain practices.
To avoid these issues, we strongly advise customers to track their orders closely and keep all relevant purchase information. If any problems arise, contact customer service immediately, document all interactions, and gather proof such as emails or receipts to support your case. Additionally, consider using a reliable payment method that offers protection in case disputes need to be filed.
Do you have a dispute or had a bad customer experience with Pull and Bear? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Pull and Bear.
Our sentiment meter has detected that Pull and Bear complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Pull and Bear, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Pull and Bear over the last 12 months. The graph below shows a monthly breakdown.
Curious about Pull and Bear's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Pull and Bear. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Pull and Bear by calling 1-877-287-1682. If you want to reach out to Pull and Bear through their own website, you can use their contact form.
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Helpful experiences shared by verified Pull and Bear customers. Search, discuss and connect with other people in our community.
Complaint from Habiba Kahled on 26 October 2023 about Pull and Bear.
My order number: 20098948406 Is due its expected delivery date, I ordered items 10 days ago and the estimated standard delivery date on website is 1-4 days. And when I communicated with PullBear on there Live online chat, they did not give... Read more
Complaint from PullandbearTwats on 20 July 2023 about Pull and Bear.
Hello, I bought a shirt from your Stratford store on Monday that was faulty. The self checkout machine did not print a receipt. I can legally take it back and ask for an exchange if it's faulty. Your store manager,... Read more
Complaint from MinsYoussef on 12 December 2022 about Pull and Bear.
Hi, please be informed that I have not received any refund amount since June 24th the refund receipt is attached, almost 6 months. I keep calling and visiting different branches (Mall of Qatar DFC) many times twice a... Read more
Complaint from mariejo on 10 May 2022 about Pull and Bear.
i ordered almost 3 weeks ago and still haven’t gotten it, they said they lost it a week a go and they would replace it but it’s still not showing any progress. they reply to my mails each few days... Read more
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