Complaint: i never got my order

on 10 May 2022 about Pull and Bear in category Fashion

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My complaint:

i ordered almost 3 weeks ago and still haven’t gotten it, they said they lost it a week a go and they would replace it but it’s still not showing any progress. they reply to my mails each few days and i write them in french they reply in dutch.

Suggested solution:

work faster with clients and actually improve their customer service in order to keep their clients.

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