Pull and Bear complaint: Late Order delivery

Name: Late Order delivery
Item: Pull and Bear
Rating: 1
Author: Habiba

Open 26 Oct 2023 105 views Fashion

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Filed 26 Oct 2023 by Habiba

My order number: 20098948406
Is due its expected delivery date, I ordered items 10 days ago and the estimated standard delivery date on website is 1-4 days.

And when I communicated with PullBear on there Live online chat, they did not give me any information and just asked me to wait longer till I get a notification that my order is ready.

I need to escalate this issue as its not accepted not to have a clear visibility on my orders and to wait for over 10 days to receive it.

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Case details

Status: Open
Company: Pull and Bear
Filed: 26 Oct 2023
Rating: 1/5
Desired resolution: Communicate with WH team to get order fast and get clear visibility on arrival date.
Problem: Order not delivered after ten days
About: clothing order
Dealing with it for: 10 days

Progress

Filed
Company notified
Company replied
Resolved

26 Oct 2023 Complaint filed and published
26 Oct 2023 Message from Bizzy: we notified Pull and Bear about this complaint.

See all 4 Pull and Bear complaints

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