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Vinted complaint: Refuse to help with parcel

Open 61 views Fashion

Filed 30 Dec 2023 by D

A buyer has decided to return a parcel to me, the parcel has never arrived and Vinted marked as delivered and said I didn’t report an issue in time.
Both the app and the tracking information s the parcel HAS NOT been delivered and obviously no option to report an issue is available.
InPost (the transport company) does not accept a report from the final costumer (me) but only from Vinted and they refuse to do so.

Vinted complaint: Refuse to help with parcel
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