Vinted complaint: Dispute against buyer

Name: Dispute against buyer
Item: Vinted
Rating: 1
Author: Claire

Open 29 Dec 2023 75 views Fashion

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Filed 29 Dec 2023 by Claire

I sold a pair of brand new with tags on trousers. They were in perfect condition. The buyer reported an issue more than 24 hours after taking delivery saying they were ripped. They were in perfect condition when sent. Vinted has sided with the buyer

Vinted complaint: Dispute against buyer — Photo Claire uploaded with this complaint

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Case details

Status: Open
Company: Vinted
Filed: 29 Dec 2023
Rating: 1/5
Desired resolution: I should be paid for them. They were a perfect item. The buyer has damaged them so returning them is no good.
Problem: Platform sided with buyer on damage claim
About: trousers

Progress

Filed
Company notified
Company replied
Resolved

29 Dec 2023 Complaint filed and published
29 Dec 2023 Message from Bizzy: we notified Vinted about this complaint.

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