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Vinted complaint: Lost parcel

Open 94 views Fashion

Filed 17 Feb 2024 by Kerry

I sold an item on vinted
Tracking never appeared i used generated form that vinted sent me as I always do
The buyer selected evri
I sent my parcel next day using generated label took it to evri parcel shop and collected my blue ation ticket
Tracking never appeared on vinted so I contacted them
Responses were automated messages
I used the given receipt to track my parcels journey on evri website and it says collected
But when using the generated label receipt it says waiting to collect
I contacted buyer she said she hasn’t collected
So now my parcel is lost and vinted will do nothing but refund her and have said I used a different posting method ! When I didn’t I used their generated label

Vinted complaint: Lost parcel
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