Vinted complaint: I received an item I didn’t buy

Name: I received an item I didn’t buy
Item: Vinted
Rating: 1
Author: Salvadora

Open 20 Apr 2024 98 views Fashion

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Filed 20 Apr 2024 by Salvadora

I bought a Mint velvet black jumpsuit and I received a navy dress and jacket , obviously there was a mixed up from the courier when leaving the parcel at the locker .

I provided all the information Vinted required but they closed my case without issuing me with a refund . ( £18.74 ) I feel this is completely unfair as I was out of pocket .

Vinted complaint: I received an item I didn’t buy — Photo Salvadora uploaded with this complaint

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Case details

Status: Open
Company: Vinted
Filed: 20 Apr 2024
Rating: 1/5
Desired resolution: By getting my money back
Problem: Wrong item received, case closed without refund
About: jumpsuit
At stake: £18.74

Progress

Filed
Company notified
Company replied
Resolved

20 Apr 2024 Complaint filed and published
20 Apr 2024 Message from Bizzy: we notified Vinted about this complaint.

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