Vinted complaint: Extremely difficult reporting abuse and threat
Filed 9 Oct 2023 by Nadine
I was verbally abused and threatened over the app from a buyer who wasn’t happy with the item she received I have been trying for the last 24 hours to report this, but there are only automated responses from customer service. None of the links and none of the options available on Vinted at all. Have allowed me to report this and I think it’s disgusting. There should be a way to immediately report this kind of behaviour. Threats of any kind and disgusting language of any kind should be taken seriously, but clearly it’s not. I’ve reached out four times to customer service in the app and I just keep getting automated service responses that send me links that have nothing to do with what I’m trying to report.
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