Vinted complaint: Received goods in appalling condition, tried to return, seller uncooperative and VINTED ignored my reports and refund requests

Complaint from Anon anon reported on 01 June 2023 about Vinted

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My complaint:

Seller hid damage in photos and when received the sandals fell to bits, I contacted VINTED straight away on the same day, with photos, I tried the seller and she just laughed it off. VINTED sent a message saying it was in hand, but they were busy, then they sent a message saying they had dealt with it, but no details. No action was taken and I requested information on what dealt with it meant, I was ignored. I raised the issue a further 3/4 times and was ignored, eventually they just said the deadline was past and paid the seller who scammed me and I threw away the goods, out the f pocket with no refund. I paid gor buyer protection as part of the purchase and received the reverse, they protect the scammer

Suggested solution:

Refund me the money, no more no less

Vinted complaint Received goods in appalling condition, tried to return, seller uncooperative and VINTED ignored my reports and refund requests
Vinted complaint Received goods in appalling condition, tried to return, seller uncooperative and VINTED ignored my reports and refund requests
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