Vinted complaint: No compensation for my parcel
Filed 8 May 2023 by Julie
I sold a very precious item of a vase through Vinted
It arrived smashed into small pieces even though I bubble wrapped packed into cardboard then bubble wrapped again and tapped it into black bag I tapped all corners and edges
Vinted have refunded buyer but refuse to compensate me as they say its my fault due to packaging
Although they have not shown me photos of how parcel looked on delivery
The buyer sent me photo of item broken but this is only photo I have seen
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