Vinted complaint: Shrunken document sold as very good condition
Filed 12 Sep 2023 by Isobel
I bought a pair of trousers which were sold as very good condition on vinted. They arrived and were too small so I checked manufacturers website against measurements and they were about 2 inches too small on hips and 2 inches short on inside leg. I submitted an online complaint to vinted including photo of website and photos of actual measurements. My claim was rejected as I had not included a photo of the whole garment. This was not relevant as you could not tell from a photo that it was shrunken. They took my money and I have trousers unfit for purpose
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