Vinted complaint: In received item
Filed 26 Nov 2023 by Beth
I ordered an item through bunted and asked for the parcel to be sent asap as I was going away. The parcel wasn’t posted until late and so I had already left and knew I would t be around to receive the item. It was sent to a collection point and was not picked up by myself .
I messaged several times to both the buyer and vinted and didn’t receive a response.
I haven’t picked up the item as I am still out of the country but the item was marked as delivered and picked up.. and my money released to the buyer. I haven’t got the item.
Vibted refuse to do anything despite the fact I have messaged before hand and the fact I have paid insurance in case the item is lost !!! It is to me as I haven’t got it and won’t be home for another week !!
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