Vinted complaint: Breach their terms and conditions
Filed 21 May 2024 by Ferenc
Hi,
I bought a hoodie which was labelled XL. When I received, the sleeves were very short. I asked about a refund, I proved that different brands has the same XL measurements. The seller didn’t mentioned in his advertisement.
They ignored me, even if I asked them about the buyer protection, which is paid. Their Terms and Cond. clearly says, that the seller have to notify the buyers if there is any differences.
I didn’t get refund. Now, they banned my list because of the description. Many other listing says nothing, but they can be active, expect mine.
What can we do?
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