Vinted complaint: They cancelled my order which was posted and received

Complaint from Bevanhill reported on 29 November 2022 about Vinted

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I sold a Jimmy Choo handbag for £22. I had a very bad rheumatoid arthritis flare which left me bed ridden. As soon as I was able I posted the item, notified the seller. Uploaded the receipt.

Vinted cancelled the order saying it had not been posted. Telling me I had to relist the item and rely on the seller re purchasing the item and paying me.

The buyer still has not paid for this item and I have lost £22 as vinted although previously advised they would refund me, are now refusing.

I am utterly disgusted with there service, appalled they are still aloud to trade like this. They are basically approving fraud.

I can’t seem to add my photos as proof?

Suggested solution:

They have not come anywhere close to resolving my complaint. My complaint is still open.

Vinted complaint They cancelled my order which was posted and received
Vinted complaint They cancelled my order which was posted and received
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