Vinted complaint: No help provided
Filed 9 Nov 2023 by Susan
After messaging a seller from who I purchased an item, we agreed a return. However when I clicked I have an issue the selection did not give me the option to provide proof. I contacted vinted help numerous times provided screenshots, an recieved generic messages which did not help or address the issue. The sake has now gone through. I contacted them again and they said I didn’t press I have an issue button in time. I presses it upon receipt of the item but had no option to provide proof.
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