Vinted complaint: Non refund

Name: Non refund
Item: Vinted
Rating: 1
Author: Terrica

Open 12 Nov 2023 66 views Fashion

File your Vinted complaint How does Complain.biz work?

Filed 12 Nov 2023 by Terrica

I opened a complaint when I received the wrong package uploaded the photos as it ed me to, the label and the package..the asked for the same photos and said because I didn’t send within 2 days that they dismissed my claim so essentially I paid £20 for a child’s trousers when I ordered a sewing machine

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Vinted
Filed: 12 Nov 2023
Rating: 1/5
Desired resolution: I want my money back as I have proof the label isn't my address and my order list they can see I didn't order the package
Problem: Wrong parcel received, claim dismissed
About: sewing machine
At stake: £20

Progress

Filed
Company notified
Company replied
Resolved

12 Nov 2023 Complaint filed and published
12 Nov 2023 Message from Bizzy: we notified Vinted about this complaint.

See all 341 Vinted complaints

Discussion

0 comments

No comments yet. Been through something similar with Vinted? Start the discussion above.

More Vinted complaints

View all 341

7 weeks and still no refund after items weren’t delivered!

Items weren’t delivered 7 weeks ago now. I raised an issue with vinted who said they would contact the delivery…

12 Nov 2023

No help provided

After messaging a seller from who I purchased an item, we agreed a return. However when I clicked I have…

9 Nov 2023

Withdrawing funds

I sold some items on vinted just over 2 weeks ago and i am still not able to withdraw my…

16 Jun 2023

Wronged by Vinted too?
Make it sting!

Launch complaint