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Vinted complaint: Not paying out

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Filed 9 Jan 2024 by Becky

Withdrew 2 payments on the 22/12/23 (£10) and another payment on the 30/12/23 (6.75) these payments have not gone into my bank account. Statements screenshotted and sent to vinted who are still adamant payments have been made and asked for me to get a signed letter from the bank for proof I have not received these (proof on screenshots of statements) I spoke to the bank who said they are unable to send a signed letter due to the payments not being shown anywhere on the account. I have explained this to vinted who are having none of it and now saying they’re not able to help. This is not a large amount of money but this is my money and not theirs!

Vinted complaint: Not paying out
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