Vinted complaint: Broken system causing me delivering items without getting any payment
Filed 13 Dec 2022 by Da
– buyer asked for a cheaper price, fine, I don’t mind that
– Sent a parcel, but not sure why this time had to pay for the delivery fee
– checked with vinted immediately because 1) need to pay extra 2) no update on sending the items
– also followed up with buyer that Ive sent it (i always do this)
– vinted responded late and said there’s a problem with the system (see photo proof)
– then the system automatically refunded the buyer the payment because they couldnt detect the delivery label
– parcel delivered to the buyer according to evri tracking
– vinted now refused to send me the funds and the buyer is of course not responding
– vinted should take up the responsibility by all means since it has admitted the system did not update due to their problem!
Report
Discussion
0 comments
No comments yet. Been through something similar with Vinted? Start the discussion above.
More Vinted complaints
View all 341Incorrect advice from Vinted
Let me start of by saying that I made a stupid mistake. I mixed up two parcel so both buyers…
dji item sold to me by a scammer
purchased a dji drone item was never sent but had a message to say it had been delivered due to…
Buy kept the Item that I sold and was also issued a refunds.
I sold a very rare t-shirt on Vinted. I sent the item via Royal Mail Signed-for. The buy has ed…