Vinted complaint: They deemed my item fake
Filed 10 Jan 2024 by madibe
Hello,
I sold an item to a Spanish customer on Vinted. The person claimed the item was a fake one, and still refused to return the item. Of course, the buyer never replied to any of my messages. I provided a receipt for the purchase, and even had a letter of authenticity FROM THE BRAND who sold me the item, yet Vinted are claiming they think the item is not genuine based on low quality pictures sent by the buyer, who simply turns out to be a proper scammer. Naturally, they refunded the buyer, and offered him to keep the product. I’m now left without my item which has all the labels (even a QR code inside showing it’s an original product) and Vinted customer service is being rude and sending me automated responses only, how can I get my money back?
Report
Discussion
0 comments
No comments yet. Been through something similar with Vinted? Start the discussion above.
More Vinted complaints
View all 341Blocked account
I listed an item they say it is fake bit it is genuine and they blocked me
Vinted are useless
Inpost have ed they’ve lost an item I have bought on Vinted. Inpost won’t deal with me only Vinted themselves…
Parcel not delivered and Vinted are washing their hands
A seller posted the package with Yodel. Yodel said they would deliver on 27th December. I contacted them and they…