Vinted complaint: Missing item
Filed 8 Dec 2023 by Jordan
I ordered a bundle of 3 items from a seller in Vinted. Only 2 items were sent once I complained to Vinted they advised I would have to send all the items back for a refund as they could not partially refund for the top alone. I don’t want to return the other 2 items as I am happy with them however I would like to get my money back in the top. I was also informed that I would have to pay for the items return which means that I would let even really get my money back and the delivery is the same price as the top. I also explained that I paid extra for Vinted protection and I’m not happy they told me to sort it with seller however I paid Vinted a fee and also through there app so don’t think I should have to.
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