Vinted complaint: Item not returned when not collected and have not refunded me after several weeks
Filed 13 Nov 2023 by Maria
I sold a man’s RAB outdoor jacket for £50. Sent it and the buyer didn’t collect it on time so it was supposed to be returned to me. I have never received it but did receive a womens cheap shorts and top which I eventually worked out was in error Instead of me receiving my jacket back. The buyer was refunded as soon as the wrong parcel was delivered to me. I have raised issue several times with them and they say it’s being investigated and to be patient!!
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