Vinted complaint: Lost parcel
Filed 5 Dec 2022 by Brian
I sold an item on vinted posted in the inpost lockers and never received ation. I contacted inpost and after investigation inpost ed the parcel is lost and myself and the buyer would be compensated. I contacted vinted without response and the buyer cancelled the order. I contacted vinted again to be informed that because the item had been cancelled I was not entitled to compensation as it had been cancelled 24 hours previous yet they are allowed to take 48 hours to respond to queries. I cannot find anywhere where you can actually speak to them and their help pages are anything but helpful
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