Our sentiment meter has detected that Vinted complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -20%. While some customers might experience challenges with Vinted, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 10, 2024
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We have received 236 complaints about Vinted over the last 12 months. The graph below shows a monthly breakdown.
Curious about Vinted's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Vinted. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Vinted is located at 5 New Street Square, London, United Kingdom, EC4A 3TW. You can contact the customer service of Vinted by calling +442072658855. If you want to reach out to Vinted through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Bevanhill on 29 November 2022 about Vinted.
I sold a Jimmy Choo handbag for £22. I had a very bad rheumatoid arthritis flare which left me bed ridden. As soon as I was able I posted the item, notified the seller. Uploaded the receipt. Vinted... Read more
Complaint from Riastrudel on 22 November 2022 about Vinted.
I was away for 2 nights.i got a request to a delivery. Contacted vinted to say I hadn't received it.i was concerned parcel may have been left at front door and stolen. They sent a pic... Read more
Complaint from Lori13 on 18 November 2022 about Vinted.
Yodel delivered two parcels, ignored the Yodel management notes, ignored the sellers written note on the envelope NOT to leave the parcels on my doorstep (as I was away). They weee to go to my neighbour. Yodel admitted... Read more
Complaint from Marip on 17 November 2022 about Vinted.
I bought a pair of boots from a seller. I specifically asked if they had any defects or marks (as nothing was shown in the pictures). She said: “it doesn’t have any defects or marks”. When I received the boots... Read more
Complaint from Claire wang on 05 November 2022 about Vinted.
I sold my earring in vinted web weeks ago, and products has been delivered few days, and buyer said the delivery man post to wrong address, and I feel I has been fraud, then I contacted vinted to involved, but... Read more
Complaint from hayleighwilcox on 01 November 2022 about Vinted.
I purchased a set of hair curlers on vinted, had them 4 days and they've stopped working. I've got hold of vinted and they've pretty much told me it's tough luck. I expect hair curlers to be working properly. I've... Read more
Complaint from Ek2018 on 29 October 2022 about Vinted.
I've set up an account, you want me to verify my phone number, I've put it in multiple times then you lock me out. I just want to shop Read more
Complaint from Mfrancis2 on 29 September 2022 about Vinted.
I purchase items and them lose the purchase. Vinted keeps blocking my account without any proof of fraud. This has happened 3 times and should not keep happening. I purchase from EBay, poshmark, mecari,the Real Real. No other sites have... Read more
Complaint from Aljulx on 11 September 2022 about Vinted.
I posted a parcel, vinted cancelled lable, UPS collected the parcel, as label is cancelled, they have told me the parcel is now lost and to file a claim, Vinted hold the account with UPS, they won't file a claim... Read more
Complaint from Sammypeshk on 28 July 2022 about Vinted.
I purchased perfume and paid through bunted. The seller responded immediately that they were posting today on the 48hr Royal Mail service. After 2 days since I paid for the item I checked the tracking number with Royal Mail and they... Read more
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