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Vinted complaint: Parcel sent with vinted label by ups, is lost, vinted will not help with filing a claim, they have cancelled label

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Filed 11 Sep 2022 by Julie

I posted a parcel, vinted cancelled lable, UPS collected the parcel, as label is cancelled, they have told me the parcel is now lost and to file a claim, Vinted hold the account with UPS, they won’t file a claim or give me the account number, so I’ve lost my item and my buyer has had her money frozen. We are getting nowhere with vinted who have stopped answering my emails

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