Vinted complaint: I’m owed compensation
Filed 12 Dec 2023 by Lucie
I sent out a parcel on November 12th which I have tracking for, the ps vita console which I sold for £60 was picked up by the courier the same day. The parcel tracking information never updated from that day on presumably stolen, however according to Vinted conditions I am owed the money it was sold for as the parcel is lost which is not a fault on my end. I tried to contact them with no answer and was told I couldn’t apply for compensation till the 1st December. On the 2nd December I logged into my account to find id been blocked for fraud when I’ve never posted anything or sold anything that is fake. I have been compensated for the item and have tried reaching out to them everyday I can through their app and the email provided however I’ve been ignore for this ver two weeks now.
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