I am new to Vinted.
The first 2 items I bought were bags and the seller was blocked so I got a refund eventually.
I then bought a coat which I could tell was definitely a fake when it arrived because of the size, labelling, material and tags. I told the seller who just said send it back and he’ll sell it again. I asked for my postage to be covered he said it was free to return. It isn’t. He got very abusive. I asked for his email so I could send it back. He did not respond. I had already said I’d send it back myself not through Vinted and asked for help from them with this. I didn’t get any help.
I had to post it myself and it cost £5. So out of pocket by £11 so far with the first delivery included.
The item was delivered within the set time to his neighbour (across the hall) because he wasn’t in. There is a pressure to get it back by a certain time. I complied.
I have contacted Vinted all the way through the process and received weird replies that don’t have any relevance to my issue…. Read more
Refund me straight away. Stop this seller selling counterfeit goods