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Vinted complaint: They refuse to start an investigation

Open 82 views Fashion

Filed 18 Jan 2024 by Laura

My package was lost by the post office. I contacted the post and they told me Vinted should start an investigation with them. It has been weeks and Vinted told me “wait for the parcel to be sent back to the seller, even if more than 10 times I told them that IT IS LOST and the post office CANNOT FIND IT.
They ghosted me and refused to help. It is a lot of money involved and I want it back!!!!
I am attaching a photo to show you that the post put my name tag on a COMPLETELY DIFFERENT PARCEL WHICH BELONGED TO SOMEONE ELSE.

Vinted complaint: They refuse to start an investigation
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