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Vinted complaint: Closing my account unfairly

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Filed 8 Sep 2023 by Stela

Hi
I’ve purchased a bag from Vinted last week. When it arrived I realised it wasn’t my stile and decided to sell it on their platform. Vinted blocked my account saying that my item was a fake. I mention that is the same item in the same condition and shape that I’ve bought. I’ve sent more than 20 messages to them explaining that it’s not a fake and providing proof that the bag was authentic. No one resolved the issue. I’ve been accused of posting unauthentic item unfairly and no one is investigating that’s not true. They blocked my account although I have only good reviews ( over 70) from my customers.

Regards

Vinted complaint: Closing my account unfairly
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