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Vinted complaint: No refund

Open 93 views Fashion

Filed 6 Feb 2024 by Laura

Hi.I had 2 orders on vinted,both to be delivered by inpost.I received one today;the other was also shown as delivered on vinted,but in reality was not delivered.
I was home all day,I was here to receive the 1st package.Just in case,I also asked my neighbours,and the second parcel was 100% not delivered
I raised it with vinted,who said that inpost ed it was delivered,so there is nothing they can do.I went back explaining that I was at home,that I received only 1 package,that I checked with the neibours etc.They don’t believe me that the package was not delivered and do not want to send a refund.I have attached the printscreen from the app with the delivery info

Vinted complaint: No refund
Photo Laura uploaded with this complaint

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