Vinted complaint: Mouldy trainers
Filed 2 Sep 2023 by Fran
Bought and sent a pair of infant sized trainers; they were covered in mould. The buyer agreed that this warranted a refund but after going through the complaints process Vinted argued that was I didn’t have a photo of the packaging then the seller would still be paid. They have refused to acknowledge the fact I am paying for a pair of mouldy trainers.
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