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Vinted complaint: Stolen order

Open 67 views Fashion

Filed 2 Sep 2023 by June

Username MummyToTwo purchased the Michael Kors watch I was selling on Vinted on 20/07/2023. I packaged up the item with bubble wrap and placed in an envelope and the item was sent via InPost. Buyer reports that the item was missing when they picked it up from the InPost locker stating that all that was left was the envelope and no watch. Issue was investigated. On 30/08/2023 the order was cancelled and the money refunded to the buyer stating that the buyer received the item but it was damaged and the money was refunded because I did not package the item correctly.

The buyer is clearly lying having firstly stated that she did not receive the item at all and then over a month on has the item but is damaged. She has my watch and I have no money

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