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Vinted complaint: Account to be cancelled

Open 151 views Fashion

Filed 20 Mar 2023 by Phillexx

My daughter who lives in Spain has a Vinted account and sells some of her old clothes and buys sone used clothes so she can keep up to date.

All of a sudden, Vinted has said:

Your account has been blocked based on our payment service provider’s internal anti money laundering and counter terrorist financing policies and procedures. Unfortunately, PSP can no longer provide you with their wallet used for trading on Vinted platform.

Please complete your ongoing orders and withdraw money from Vinted Balance to your bank account until the end of the day of Wednesday, 22nd of March. After this date, your Vinted Balance will be closed by our payment service provider Mangopay.

Thanks for your understanding,
Anton || Team Vinted

This is ridiculous as my daughter is neither a terrorist or money laundering, just a young lady enjoying selling and buying some clothes.

There doesn’t seem any easy way to contact Mangopay to try and get the block removed and Vinted just say their decision is final.

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