Dominos Pizza Complaint Sentiment: Negative

Our sentiment meter has identified a 60% increase in complaints about Dominos Pizza over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dominos Pizza's offerings.

Sentiment data last updated on May 3, 2024

Dominos Pizza complaint process

Do you have a dispute or had a bad customer experience with Dominos Pizza? Submit your Dominos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dominos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dominos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dominos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dominos Pizza complaints chart

We have received 73 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Dominos Pizza complaint statistics

Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

3414
Total complaints
3412
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 3414 ratings

How to contact the customer service of Dominos Pizza?

Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-734-930-3030
Contact form:

You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dominos Pizza reviews: (3414)

Authentic experiences shared by our community for your benefit.

Extremely poor pizza

Complaint from Archit Bansal on 03 April 2020 about Dominos Pizza.

I ordered three fresh veggies cheese burst pizzas and nonr of them had enough cheese to call it a cheese burst. Read more

Comments: 0
Rating:

PRICES

Complaint from LISAABOUZAHRA on 03 April 2020 about Dominos Pizza.

I WENT TO DOMINOES IN LAKE ZURICH ILLINOIS AND WAS OVERCHARGEDHEN I POINTED OUT THAT I WAS OVERCHARGED THEY TOLD ME I HAD TO ASK FOR THE SPECIAL FOR 5.99 PIZZAS. I HAVE ORDERED FOR YEARS AND HAVE NEVER HAD... Read more

Comments: 0
Rating:

Poor customer service.

Complaint from Dianne on 03 April 2020 about Dominos Pizza.

I order Domino's from my job at least 2 x week. Earlier this week ordered14 piece wings to be delivered got cheesy bread. Order today on 42 a med meat pizza and got it cold and when I did the... Read more

Comments: 0
Rating:

Horrible service

Complaint from Bad experience on 03 April 2020 about Dominos Pizza.

I order pizza online, the pizza was not made until I showed up 30 min later. After that the pizza took 30 minutes to cook. It took me an hour to get a pizza that online said it takes 20... Read more

Comments: 0
Rating:

No pizza delivery

Complaint from Julesanna2 on 02 April 2020 about Dominos Pizza.

I ordered a pizza on Friday 27th March via the dominos app to be delviered at 7.15 pm (Ilkley, West Yorks). The order did not arrive despite the app stating it had been delivered I understand these are difficult times... Read more

Comments: 0
Rating:

Wrong pizza

Complaint from Natalia Ortega on 02 April 2020 about Dominos Pizza.

Good evening. I order 2 large pizzas this evening and one of it came out missing a topping. When I realized I call the store were I order it to get a replacement pizza and no one pick up... Read more

Comments: 0
Rating:

Wrong pasta

Complaint from Bigbill on 01 April 2020 about Dominos Pizza.

I ordered 2 pasta bowls chicken and cheese bread they give me the wrong pasta and I ordered 2 cups of sauce and didn't receive it I paid the driver a tip and then found out I didn't get what... Read more

Comments: 0
Rating:

TIMING OF PRODUCT

Complaint from Jeanetta on 31 March 2020 about Dominos Pizza.

Out Business ordered pizza for delivery at 1:15pm as of 1:31 it still was not at our place of business so i called to see where it was to be told that it was only one driver and it was... Read more

Comments: 0
Rating:

Very bad service..

Complaint from MikeV on 31 March 2020 about Dominos Pizza.

The store is 183 Graham avenue, Brooklyn NY 11206. On 03272020 I ordered online for delivery at 7:27 pm. After 1 hour I started calling the store, they did not answer the phone. I kept calling with no luck... Finally at... Read more

Comments: 0
Rating:

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