Our sentiment meter has detected that Vinted complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -5%. While some customers might experience challenges with Vinted, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 12, 2024
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We have received 236 complaints about Vinted over the last 12 months. The graph below shows a monthly breakdown.
Curious about Vinted's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Vinted. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Vinted is located at 5 New Street Square, London, United Kingdom, EC4A 3TW. You can contact the customer service of Vinted by calling +442072658855. If you want to reach out to Vinted through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from HFT on 10 February 2024 about Vinted.
I sold an item on Vinted on 03/02/24, the item was shipped using a prepaid label for Yodel provided by Vinted. The parcel was double wrapped in thick bubble wrap and was labelled as frigile. The buyer received the item... Read more
Complaint from Julietteok1611 on 09 February 2024 about Vinted.
I sold an item on their platform, the seller received the goods, left me good feedback, yet Vinted have stolen my money. Well they haven’t paid me , so it’s theft . Read more
Complaint from A. Coles on 09 February 2024 about Vinted.
Saying I got multiple accounts when I only got one . I only have 3 items for sale but I buy loads . Absolutely no reason for blocking me I’m so annoyed about it iv messaged them with no answer.... Read more
On December 5th, after 400 positive reviews I opened the app to discover my account had been blocked for apparently selling used cosmetics. None of these were used and I tried to explain several times to no avail. I discovered... Read more
Complaint from agnesar on 07 February 2024 about Vinted.
I have been actively buying and selling on vinted since 2021, with 300 feedback 4.9 stars. I would handle 20 transactions in one week per average. No complains, no issues. Then they just permanently blocked me over a listing that was... Read more
Hi.I had 2 orders on vinted,both to be delivered by inpost.I received one today;the other was also shown as delivered on vinted,but in reality was not delivered. I was home all day,I was here to receive the 1st package.Just in... Read more
Complaint from Becca2024 on 06 February 2024 about Vinted.
Sold a dress for £25. The buyer received the dress and left positive feedback. Money went into my vinted balance. Then came the issue... withdrew the £25 balance to my bank account and was told it would reach my bank... Read more
Complaint from Brands_Bargains on 06 February 2024 about Vinted.
I sold a brand new curtains worth 90 pounds reduced to 50 to a person on Vinted. Yesterday I found a message from Vinted saying the transaction is canceled and the buyer is not obligated to return the item!!!! The... Read more
Complaint from Aptkicks on 03 February 2024 about Vinted.
Hi. I have been trying to sort a really serious theft for two of my parcels out via vinted an din post. Both are not willing to investigate nor resolve the matter although they have believe the buyer and refunded her the... Read more
Complaint from VadymUK on 03 February 2024 about Vinted.
I started selling on Vinted a week ago. Everything was going well until my first transfer of £10 went through. My next attempt to withdraw £49 to my account was blocked. I contacted Vinted support team and they asked me... Read more
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