Closed early
Complaint from TP on 20 November 2020 about Family Dollar.
Family dollar close at 8:50 PM when I needed to get was glitter from the store the store is trash Read more
Family Dollar complaints
Family Dollar Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -38% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 17, 2024
Family Dollar complaint process
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Family Dollar?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Family Dollar complaints chart
We have received 223 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
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Family Dollar complaint statistics
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
1903
Total complaints
1900
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
1903 ratings
How to contact the customer service of Family Dollar?
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Family Dollar reviews: (1903)
Authentic experiences shared by our community for your benefit.
Store
Complaint from Marcia68 on 20 November 2020 about Family Dollar.
I just want to say I've been shopping at your store for years I live across the street I was there a few hours ago about 1:30 and the store was close for 30 minutes in the window it is... Read more
Not honoring a sales ad
Complaint from Sandylou on 19 November 2020 about Family Dollar.
Bought 2 items at buy 1 get 1 at 50% off. Signs were posted offering this. When I got to checkout sale had expired. They refused to honor. Why were signs still posted? Read more
Customers Service
Complaint from Janimj1@aol.com on 19 November 2020 about Family Dollar.
Hello, May name is Janice Major. I would like to make a complaint about your Manager poor customer service and training. I have experience on 12182020 around 8:10 pm. When I got off of work at 8:00 pm Wednesday... Read more
Health risk
Complaint from Poormanager on 19 November 2020 about Family Dollar.
I asked the cashier management.not even to complain. But about when the next shipment would be. She came to the front. Before I even finish my sentence. Sen pulled down her mask. Got right in my face. And just rapidly... Read more
30 lashes
Complaint from KaSandra on 19 November 2020 about Family Dollar.
I’m a contractor with SPAR FIELD SERVICES.While waiting for the Assistant Manager to sign off on my projects for the tasks assigned to me at 3454 Baker Road, Acworth, Georgia, Store 10480, when I was assaulted by a Project Manager... Read more
Very rude manager
Complaint from Amartinez on 18 November 2020 about Family Dollar.
I was walking thru the store buying board games for my 8 year old daughter... Yaking my time to make sure I had everything I needed and in every section of the store she was right behind me giving me... Read more
INTENTIONAL RACIAL PROFILING
Complaint from Montrell on 18 November 2020 about Family Dollar.
I deliver the counters and cabinets all over the country for dollar treefamily dollar. I live a few blocks from this store and everytime I go in this store and this manager is there he follows me around saying sarcastic things... Read more
Rude manager..not following company policy
Complaint from Cameocamilia on 18 November 2020 about Family Dollar.
I went in to return a $10 toy I bought yesterday for a needy child that didn't work (without the receipt)...it wasn't given to me because I thought I wouldn't need it..didnt think the toy was broken when bought... Read more
maltrato
Complaint from Bcaruz on 18 November 2020 about Family Dollar.
La empleada Idalmis martinez me saco de una linea muy groceramente para ella poner mercancia, su actitud fie muy mala y en alta voz, ella tiene miy mala actitud hacia las personas Read more
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