Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 2, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 239 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1902
Total complaints
1899
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1902 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1902)

Authentic experiences shared by our community for your benefit.

Too many people in line with 1 cashier

Complaint from Ginaz54 on 20 November 2020 about Family Dollar.

Arrived at store and saw sign stating Cash only. Ok I only needed a couple of items. Proceed to cash out and approximately 20 people in line with 1-ONE cashier. I approached which may have been some type of manager... Read more

Comments: 0
Rating:

Racial comment

Complaint from Jbragg444 on 20 November 2020 about Family Dollar.

While in a family dollar I was told I have white privilege and told the lady in front of me “don’t let those white people do what they want” while all I did was what the other cashier told me... Read more

Comments: 0
Rating:

Store closed

Complaint from Cherylowens on 20 November 2020 about Family Dollar.

About 10 times in the last 2 months, we have stopped at this store and it will state either be back in a hour, or system is down but computers, you need to start watching this manager she acts like... Read more

Comments: 0
Rating:

Family Dollar

Complaint from Nina Rhodes on 20 November 2020 about Family Dollar.

I came the store the cashier told me I had to leave my bag at the counter she assured me that my bag was safe but it wasn't my bag was stolen while I was shopping in Family Dollar the... Read more

Comments: 0
Rating:

Rude Cashier

Complaint from Lbc007 on 20 November 2020 about Family Dollar.

When I walked up to the cash register no one there, so I waited a min to see if someone would come up to the register, I saw a man walking that way but turned around acting like he didn’t... Read more

Comments: 0
Rating:

Manager destroyed outlet

Complaint from Thomasville Mom on 20 November 2020 about Family Dollar.

I am a member of Thomasville North Carolina and when I came across the video of the manager shoving things in to the outlet that is meant for people to use on the outside of stores I was appalled.Since win... Read more

Comments: 0
Rating:

Not selling product

Complaint from PatriceD01 on 20 November 2020 about Family Dollar.

I went up there at 8:10 am and ask the lady I'm here to buy some lysol, the manager told me to come back at 10:00am, I went back up there a heavy set dark skin lady said they don't... Read more

Comments: 0
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Coupons

Complaint from Amiya12 on 20 November 2020 about Family Dollar.

I clipped my coupons i made a purchase on nov 20 2020 at 10:59 am i entered my phone number which is 2672554663 but when i looked at my recipt when i got home none of my coupons were applied Read more

Comments: 0
Rating:

Closed store early.

Complaint from Mspooki02@gmail.com on 20 November 2020 about Family Dollar.

I stop at this family dollar because I don't work far from it and I live even closer well on 11182020 at 8:43 pm I stopped by to get dish soap on my way home and your employee was standing... Read more

Comments: 0
Rating:

Closed early

Complaint from TP on 20 November 2020 about Family Dollar.

Family dollar close at 8:50 PM when I needed to get was glitter from the store the store is trash Read more

Comments: 0
Rating:

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