While some customers may still be encountering a bad experience, our sentiment meter has detected a -63% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 249 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Sharonmuckey46@yahoo.com on 21 November 2020 about Family Dollar.
WHY IS THIS STORE CLOSING AT 5PM SINCE JULY? MAYBE A NEW MANAGER THAT KNOWS WHAT SHE IS DOING INSTEAD OF STANDING BEHIND REGISTER AND EATING?? VERY INAPPROPRIATE!! Read more
Complaint from Maskup on 21 November 2020 about Family Dollar.
I've been in the store a few times recently. Several staff were not wearing masks. The last time I went, the store manager or supervisor was not only not wearing a mask, but yelling as well. It was in a... Read more
Complaint from simsr366@gmail.com on 21 November 2020 about Family Dollar.
I have worked for Family Dollar and did not receive all my wages I was apart of the Renovation team for the Parnassus store which moved a few blocks away Ive been calling for two weeks now and no one... Read more
Complaint from Moden55@yahoo.com on 21 November 2020 about Family Dollar.
Because of the pandemic, my age and secondary conditions, I want less contact with people. I was at your store 11-19-2020 20:03:25 01055 02 6744711 6645 is the information from the receipt. The employee wasn’t at the register. I had... Read more
Complaint from NeedsImprovement2020 on 21 November 2020 about Family Dollar.
The manager there throws away most clearance items. She only marks them down and when they get “too low” she throws the in the dumpster. Her skills of running the store are terrible. They’ve run out of plastic bags and... Read more
Complaint from notahappyshopper on 21 November 2020 about Family Dollar.
Thursday, November 19,2020 I went to Dollar Tree and as always I took proper precautions wearing my mask (and eye coverings due to an immune disorder and my son wears a diabetic pump) and there was a woman in the... Read more
Complaint from Ginaz54 on 20 November 2020 about Family Dollar.
Arrived at store and saw sign stating Cash only. Ok I only needed a couple of items. Proceed to cash out and approximately 20 people in line with 1-ONE cashier. I approached which may have been some type of manager... Read more
Complaint from Jbragg444 on 20 November 2020 about Family Dollar.
While in a family dollar I was told I have white privilege and told the lady in front of me “don’t let those white people do what they want” while all I did was what the other cashier told me... Read more
Complaint from Cherylowens on 20 November 2020 about Family Dollar.
About 10 times in the last 2 months, we have stopped at this store and it will state either be back in a hour, or system is down but computers, you need to start watching this manager she acts like... Read more
Complaint from Nina Rhodes on 20 November 2020 about Family Dollar.
I came the store the cashier told me I had to leave my bag at the counter she assured me that my bag was safe but it wasn't my bag was stolen while I was shopping in Family Dollar the... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
