Complaint: Store

on 20 November 2020 about Family Dollar in category Supermarkets / Grocery Stores

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My complaint:

I just want to say I’ve been shopping at your store for years I live across the street I was there a few hours ago about 1:30 and the store was close for 30 minutes in the window it is now 4:30 and the store is still closed for 30 minutes in the window and all the girls are in there laughing every time a customer came to try to open the door they’re not doing anything but laughing and giving me you’ve had like over 50 customers come to the door how they treat us is ridiculous I’ve never been treated so bad by them

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Suggested solution:

There was no manager there you have all these young girls and they're laughing like your sores a playground the way to fix it is discipline your employees for their actions find employees that want to work hard and do good for your stores and have customers satisfaction

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Krystal Wilson
Krystal Wilson (@guest_2395)
6 months ago

November 19th, 2020 Family Dollar experienced a company wide system error where the screens were completely unresponsive, therefore business could not be conducted until the issue was resolved by IT.