Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 2, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 239 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1902
Total complaints
1899
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1902 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1902)

Authentic experiences shared by our community for your benefit.

Deceiving the customers.

Complaint from Jamed ricci on 12 December 2020 about Family Dollar.

3 times in the last few months they have giving me wrong change always by 1.00. Less. 2 times they have scaned the same item twice and charched me double. I can imagine how many other people they have done this... Read more

Comments: 0
Rating:

Complaint about service and coupons

Complaint from Belissa520 on 12 December 2020 about Family Dollar.

Hello my name is belissa carabajal I am a daily shopper here at your family Dollar stores which I usually. Go to 6 ave and 44th .we're I get the best service ,they honor my coupons , Management and employees... Read more

Comments: 0
Rating:

Insulted

Complaint from JRabbit on 12 December 2020 about Family Dollar.

I feel very disrespected and insulted when I notified my store manager that I will not be able to cover my shift I was asked was I drunk and completely shamed for who I am I feel as so that... Read more

Comments: 0
Rating:

Bug infestationdrug dealscutting up customers id

Complaint from Fdazzalyn on 12 December 2020 about Family Dollar.

I recently worked for family dollar on lee street in Greenville tx, managers name is Bethany. When I first started there were lice everywhere...even crawling on employees she then proceeded to tell us just spray the store down with bug... Read more

Comments: 0
Rating:

Horrible

Complaint from Rachella on 12 December 2020 about Family Dollar.

I spent 30 minutes in this store on Thursday the 10th of December. The entire time I was in there the cashier was on her speakerphone using the f word over and over and over so was the person she... Read more

Comments: 0
Rating:

Loading paypal card

Complaint from JoJo83 on 11 December 2020 about Family Dollar.

I went in to load a total of $240 on my paypal. The cashier accidentally typed in $440 and loaded that. Since there is no way to refund what turned out to be a 5 minute stop turned... Read more

Comments: 0
Rating:

No mask during covid

Complaint from Stacym stanley on 11 December 2020 about Family Dollar.

The main guy store manager does not wear a mask nor does some of his employees I have gone in 2 times and had to leave due to this my health is not good and can't take the chance I... Read more

Comments: 0
Rating:

not enough ad items

Complaint from ms. Murphy on 11 December 2020 about Family Dollar.

You ran an ad for buy 1 get 1 free tidy cat litter. By Wednesday of a week long ad starting December 6th no litter at 4 stores. Which means they were not supplied with litter to... Read more

Comments: 0
Rating:

Bad customer service

Complaint from Feeling mistreated on 11 December 2020 about Family Dollar.

I bought a defective Bluetooth speaker the manager gave me a hard time even with my receipt to show I just bought it two days ago it wasn’t until I asked for the general manager information that she exchanged it... Read more

Comments: 0
Rating:

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