Family Dollar Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -63% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 19, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 249 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1898
Total complaints
1895
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1898 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1898)

Authentic experiences shared by our community for your benefit.

Discrimination

Complaint from Bianca_bennie on 10 December 2020 about Family Dollar.

Racially profiled because I paid with a one hundred dollar bill the manager a Mexican female told the cashier guy he shouldn’t have too my bill but it wasn’t a sign or anything stating that they don’t take them she... Read more

Comments: 0
Rating:

Purchas Product

Complaint from Csanford on 10 December 2020 about Family Dollar.

My coworker went into this location on December 10,2020 and purchased a can of lysol when she returned to work my other coworker went to the same location in a matter of ten minutes was tolded they didnt have any... Read more

Comments: 0
Rating:

Black hair products

Complaint from LeeLee on 10 December 2020 about Family Dollar.

There are no Black hair products at this particular family dollar location. The store associate explained that the absence of the Black hair products was due to the inventory being based on a population census. The store associate called and... Read more

Comments: 0
Rating:

over charge

Complaint from kakes on 10 December 2020 about Family Dollar.

I purchased batteries and the price on the sign was 2.50 however when it was rung at the cash register the price different by 50 cents, I asked the cashier why do you have one price on your merchandise... Read more

Comments: 0
Rating:

Condition of the store

Complaint from Michael Vaughan on 10 December 2020 about Family Dollar.

I walked in the store the last two times , this last time was the end of Family Dollar for me! The overall condition of the store is extremely filthy! , cardboard strips and pieces all over the... Read more

Comments: 0
Rating:

Defamation, harassment, discrimination

Complaint from Noahsmom on 10 December 2020 about Family Dollar.

To whom it may concern An incident occurred at your store, Family Dollar on MLK BLVD in Jersey City NJ Tuesday night around 7pm. I stopped in after coming from shopping in NYC with my new born infant. I... Read more

Comments: 0
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Mask Mandatory

Complaint from Sboone0326 on 10 December 2020 about Family Dollar.

My daughter who is currently pregnant and is due Anytime within the next 3 weeks Was followed every step she made in Family Dollar then as she was almost finished with her shopping but not quite The employee who followed... Read more

Comments: 0
Rating:

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