While some customers may still be encountering a bad experience, our sentiment meter has detected a -63% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
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We have received 249 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from 1JoshuaParker2 on 13 December 2020 about Family Dollar.
I went there today and they were closed early,there hours are 8:00 am to 9:00 p.m and I went there at 6:00 p.m and they were closed and this wasn't the only time I went there around 6:00 p.m and... Read more
Complaint from copperkratzer7@gmail.com on 13 December 2020 about Family Dollar.
Last evening I was going to have a fresh cup of coffee. When I got the Brown's milk out, for some reason I smelled it. It was past sour! It still had two days remaining according to... Read more
Complaint from adebra953@gmail.com on 13 December 2020 about Family Dollar.
Cussing over the phone , the female didn't know I could here her December 12 ,2020 at 9:20 pm. Read more
Complaint from Janaful on 12 December 2020 about Family Dollar.
The pothole in the driveway of the golden valley store was the cause of me having to leave my car out there my CV joint snapped and my ball joint fell out. I filed a complaint with complaint. Biz pictures... Read more
Complaint from Oruguita20 on 12 December 2020 about Family Dollar.
I went by to buy a Lysol spray. I was told there was not any and the person behind me was able to buy one. I called to speak to the manager but the assistant manager helped me. I explained... Read more
Complaint from Mlemay on 12 December 2020 about Family Dollar.
I had purchased a $16 product for my grandchild it's her birthday today. I was told no cash back out of 2,$10 so which means I had to buy something else for $4 so i didn't just give my $4.... Read more
Complaint from Jamed ricci on 12 December 2020 about Family Dollar.
3 times in the last few months they have giving me wrong change always by 1.00. Less. 2 times they have scaned the same item twice and charched me double. I can imagine how many other people they have done this... Read more
Complaint from Belissa520 on 12 December 2020 about Family Dollar.
Hello my name is belissa carabajal I am a daily shopper here at your family Dollar stores which I usually. Go to 6 ave and 44th .we're I get the best service ,they honor my coupons , Management and employees... Read more
Complaint from Bellasmith on 12 December 2020 about Family Dollar.
I went in to shop .I did not grab a cart .I had many things in my hand and I put an object in my front pocket of my hoodie and I had forgot it was there . I took... Read more
Complaint from JRabbit on 12 December 2020 about Family Dollar.
I feel very disrespected and insulted when I notified my store manager that I will not be able to cover my shift I was asked was I drunk and completely shamed for who I am I feel as so that... Read more
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