Family Dollar Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -38% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 5, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 235 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1902
Total complaints
1899
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1902 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1902)

Authentic experiences shared by our community for your benefit.

Bathrooms at store 9279

Complaint from Asuding on 28 April 2022 about Family Dollar.

I was in the store on 042722 at 545pm where my 4yr old had to go to the bathroom and the manager said the bathrooms were broken. I don't know hoe the bathrooms are always broken. It's sad that my... Read more

Comments: 0
Rating:

Cashier didn’t offer children a receipt

Complaint from Crystal payne on 27 April 2022 about Family Dollar.

I sent my kids to the store for a box of diapers the price said $20 but rang up $23 the cashier sold them a pack of diapers, never offered them a receipt. I took the pampers back to the... Read more

Comments: 0
Rating:

Manager

Complaint from Olen on 27 April 2022 about Family Dollar.

I went up to family Dollar here in Mio Michigan to do a application I was told that they needed help so I went up there to do the application and the manager Renee that's the manager for the Mio... Read more

Comments: 0
Rating:

Horrible Management

Complaint from Emma W on 25 April 2022 about Family Dollar.

The store manager Lanna (store 2424) lies consistently, gossips about employees who she thinks can't hear her, doesn't train new employees, is rude to customers, plays what few employees she has off against one another, and isn't qualified to for... Read more

Comments: 0
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Employees

Complaint from Mommaof32022 on 20 April 2022 about Family Dollar.

I am an employee for Family Dollar at the Millville New Jersey location and I've been there since November I've came from Dollar General as in Asm and I was always helping the cashier's the assistant managers even the store... Read more

Comments: 0
Rating:

Manager rude

Complaint from Frannyfran on 19 April 2022 about Family Dollar.

Prices were all messed up for Easter items. Confetti eggs were where they said they were $1. They ringing up $3. I asked the manager about it. He got an attitude ripped the dollar sign off crumbed it up n through... Read more

Comments: 0
Rating:

Denied ability to purchase items

Complaint from MDW on 18 April 2022 about Family Dollar.

Stopped by one of my local family Dollar Stores at about 920p on Thursday 14th and picked out aprox 30 or so clearance items and had them in a buggy ready to purchase. The lady working said I... Read more

Comments: 0
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