Family Dollar complaint: Rude Store Manager -Safety Issues and Refund procedures
Filed 25 Apr 2022 by Rose
The incident occurred on 4-24-22 approximately 3:30 p.m. There was a cart blocking the chips. As I attempted to move it, she said very sharply you are not allowed to move the cart because it’s Corporate’s rules. The cart was a safety issue and should not have been in the aisle.
I purchased headphone. It did not work with the PS-4 gaming system. I returned to the store within 30 minutes and asked for an exchange. Again she was very rude and insisted it was Corporate’s policy. I explained that there was not a sign indicating no exchanged if box was open. Rudely she said it’s Corporate’s policy. She was very condescending .She spoke with a high pitch voice. A pregnant sales clerk was in the background smirking. I was embarrassed.
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